FrequentlyAskedQuestions. |
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Do I need a doctor's referral or prescription?
No. The State of Colorado is a direct access state, meaning that you can see a physical therapist without seeing a physician first. However, if you had surgery, a prescription, or protocol, with information specific to your surgery, precautions/restrictions is encouraged to safely initiate treatment.
What will On Your Way PT bring to visits?
I will bring a table and basic equipment in which to treat you at your home. I will wear PPE and sanitize equipment for protecting you and myself.
What should I wear?
If your injury includes the lower body, shorts are preferred to be able to see and assess the area locally. Otherwise, tights are encouraged. If upper body, a tank or halter top is encouraged.
Will Physical Therapy hurt?
While the goal of physical therapy is not to cause pain, it is necessary to identify activities which contribute to pain. It is not unusual to have greater symptoms and/or soreness as a result for up to a few days after being seen. This soreness should dissipate and improve with your home program. This is especially true if Functional Dry Needling (FDN) is incorporated into your treatments.
What will I need to prepare for the visit?
Once scheduled, you will receive a prompt to create a login to your patient portal. Please verify, add or correct any information you see there. In addition, you will receive notification regarding an intake paperwork packet to fill out electronically specific to On Your Way PT. On the day of your visit, please identify where in your home you would like to be treated, and help see that enough space is available. If a window for fresh air is available, that is appreciated.
How does Out-of-Network (OON) work?
While it is up to you, the patient, to know your specific insurance benefits, it is common that insurance companies have in-network and OON benefits. In-network means that there is a contract between the insurance and provider for a service that an agreed upon rate has been contracted. Out-of-Network means that the provider and insurance have no contract. Different insurance companies have differing rates in which they may reimburse for OON services. Please contact your insurance company for specific questions.
Will I receive a bill that I can submit to my insurance for possible reimbursement?
YES. In your patient portal, there will be a superbill after each visit which you can access and submit to your insurance company, or to your Flex Spending Account (FSA) or Health Spending Account (HSA).
How much will I be reimbursed by my insurance?
This is based on your specific insurance benefit and On Your Way PT has no way to identify this.
What forms of payment are accepted?
Currently, On Your Way PT accepts cash, check, Zelle, or credit card or other contactless payment through Square.
When is payment due?
It is requested that payment is due at the end of each visit.
I am on Medicare or Medicaid. Can On Your Way PT treat me?
Due to the specified regulations of the CMS (Centers for Medicare and Medicaid Services), On Your Way PT is not contracted to either of these entities. Without a contract, On Your Way PT is unable to see you for skilled physical therapy due to regulations of these insurance providers, regardless of the cash based pay.
I am coming in from out of town for surgery and will be staying for a duration. Can I be seen?
YES. If you are staying at a hotel/motel or rental in the geographic area for On Your Way PT, you can be seen.
I am a minor, or i would like my minor treated. Can I be seen?
It is required by On Your Way PT that minors are treated with a parent at home during the course of a visit.
I have family who can help in my care. Can you teach them?
YES. Integrating family into your care is absolutely something which is implemented into your care.
I live in another state. Can you see me over telemedicine?
Unfortunately no. Telemedicine for Physical Therapy is such that licensing in the State of Colorado is not reciprocated across state lines.
i see the hip specialty listed throughout. do you treat other areas/joints?
Yes, I absolutely do! I have worked on all areas of the body over my career, except for the jaw and lower pelvic floor issues, and am happy to discuss in more detail with you!
i live outside of your geographic area. Can I still be seen?
Yes. I have 2 options to offer patients who live out of the treatment geographic area. I can meet you at an office (massage therapy space) I sublet for patients who are able to drive and meet me, and it is located in South Boulder. For patients who are looking for in-home treatment, we can discuss the additional fees associated with getting to you for treatment.
Does on your way physical therapy offer dry needling?
YES. I am level 2 certified in Functional Dry Needling by Evidence in Motion, and bring my needles to you.
Please contact On Your Way Physical Therapy if you have any further questions.